RSV Publication
Easy Study Line / Customer care

Where study becomes simple

Terms and Conditions

Please read these terms before ordering from Easy Study Line, the online book store run by RSV Publication, Bharatiya Bhawan, Patna.

Last updated:

Using our website

These terms apply to https://www.easystudyline.com. By using the site or placing an order, you agree to these terms. Use the site lawfully, provide accurate information and do not interfere with the site, misuse another person's details or attempt unauthorised access. A parent or guardian should place orders for children.

Orders and pricing

We sell physical books only. Prices are shown in Indian rupees (INR). Review the books, quantities, delivery address, shipping fee and total at checkout before placing your order. Availability can change. An order is accepted when we confirm it.

We may correct errors in descriptions, availability or pricing. If an error affects an order you have placed, we will contact you to explain the correction. If we cannot fulfil the order or you do not agree to a corrected price, we will cancel it and refund any payment received under our refund policy.

Payments

Online payments are processed through Razorpay using cards, UPI, net banking or wallets. Cash on Delivery is available only on orders above Rs 150. Payment details are submitted directly to Razorpay. Never share your UPI PIN, card security code or password with us by email. A payment issue can be reported with your order number and payment reference.

Delivery, cancellation and refunds

We deliver across India. Shipping is free on every order, with no minimum order value. See our Shipping and Delivery Policy for dispatch and delivery estimates.

Orders may be cancelled before dispatch. Our Cancellation and Refund Policy explains damaged or incorrect items, non-delivery and refund timelines. These policies form part of these terms.

Guest checkout and tracking

No login is needed to buy. Keep your order number after checkout. You can track your order using that number and the phone number provided at checkout. Keep these details private and contact us if you notice an issue with your order.

Book content and intellectual property

Book covers, text, illustrations, logos and website content belong to their respective publishers, authors or rights holders. Buying a book does not transfer copyright or grant permission to reproduce, scan, distribute or sell copies of its content. Uses permitted by applicable law remain permitted.

Service availability and liability

We take care to keep information accurate and the website available, but interruptions and errors can occur. Study materials support preparation and do not guarantee examination results. To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the site. Nothing in these terms excludes liability that cannot lawfully be excluded or limits your statutory consumer rights, including applicable rights to replacement or refund.

Governing law

These terms are governed by the laws of India. Subject to mandatory consumer protections and any other jurisdiction required by law, disputes are subject to the courts at Patna, Bihar. Please contact us first so that we can try to resolve your concern.

Changes and contact

We may revise these terms and update the date on this page. Revised terms apply to future use and orders, and do not remove rights relating to an existing purchase.

Email publicationrsv@gmail.com or write to RSV Publication, Badi Bagicha, Near DAV School, Maurya Vihar Colony, Kumhrar, Patna, Bihar 800026.