Delivery areas and charges
We deliver across India. Shipping is free on every order. There is no minimum order value for free shipping. The shipping charge and total are shown at checkout before you place your order.
Dispatch time
Orders are dispatched within 1 to 2 business days after confirmation. Business days exclude Sundays and public holidays. If an availability or dispatch issue affects your order, we will contact you using the details provided at checkout.
Estimated delivery time
- Within Bihar: typically 3 to 7 business days after dispatch.
- Elsewhere in India: typically 5 to 10 business days after dispatch.
These are estimates, not guarantees. Courier operations, public holidays, weather, transport disruptions and remote delivery locations may affect arrival times. For a parcel not delivered within 15 days of dispatch, see the non-delivery refund provision in our Cancellation and Refund Policy.
Track your order
You do not need an account to track a purchase. Keep the order number provided after checkout and visit Track Your Order. Enter the order number and the phone number used at checkout. Email publicationrsv@gmail.com if you need help with the status.
Address details and failed attempts
Please provide a complete delivery address and a reachable phone number. If you notice an address error, email us as soon as possible. We can only confirm a correction after checking whether the order has been dispatched.
If a delivery attempt fails because the address cannot be found, the recipient is unavailable or the courier cannot reach you, contact us with your order number. We will check with the courier about another delivery attempt. A parcel may be returned to us if delivery cannot be completed. We will contact you to agree on the next steps and confirm any redelivery arrangements and applicable charges before proceeding.
Problems on arrival
If a book arrives damaged, defective or incorrect, email us within 7 days of delivery with your order number and a photo. Keep the book and packaging until we respond. Our Cancellation and Refund Policy explains replacements and refunds.
Shipping support
For delivery questions, email publicationrsv@gmail.com. Easy Study Line is run by RSV Publication, Bharatiya Bhawan, Patna, at Badi Bagicha, Near DAV School, Maurya Vihar Colony, Kumhrar, Patna, Bihar 800026. Business hours: Monday to Saturday, 10 am to 6 pm IST.